What is a home warranty?
A home warranty is a service contract that covers the repair or replacement of many of the most frequently occurring breakdowns of home system components and appliances.
Why do I need a home warranty?
Your home is most likely one of your biggest investments. Unexpected repair or replacement costs can easily strain your budget. Plus, finding an approved and insured contractor to solve your problem can be stressful and inconvenient. A home warranty cannot prevent systems or appliances from breaking down, but it can help make covered repairs or replacement easier and less costly.
How does a home warranty work?
When a covered item breaks down, request service by calling your customer service representative at either HMS or AHS. After your service request is received, an approved and insured contractor will contact you to schedule a time to diagnose your problem. Once repair or replacement is complete, you will receive a follow-up customer satisfaction survey regarding the service performed.